Case Study • 2025

The Polis Project

Brand Strategy & Visual Identity

Team Nirkhunan Kuppuram
Disciplines Brand Strategy • Visual Identity • Website
Sector Media

Overview

The Polis Project built a loyal following covering resistance movements and social justice through activist journalism. As they expanded into mainstream reporting, their existing brand identity—rooted in grassroots aesthetics—risked limiting broader audience reach.

I redesigned their visual identity and digital presence to bridge cult appeal with mainstream credibility, enabling the organization to grow without sacrificing its editorial voice.

Context

Client Background

Over the past five years, The Polis Project has built a devoted following covering resistance movements, authoritarianism, and social justice. Their fearless reporting earned 28,000+ loyal readers who valued their uncompromising voice.

"We want our design to be sophisticated. Sophisticated design amplifies voice; it doesn't dilute it. The idea is to make Polis look like what it means: real reporting, real stories, and authentic voices."

Core Challenge

How do you evolve a grassroots brand to reach mainstream audiences without alienating the core community that made it successful?

The Problem

Strategic Barrier to Growth

The Core Issue

Polis Project's raw, activist-blog aesthetic and inconsistent brand presence undermined perceived editorial credibility and professionalism in the eyes of mainstream audiences and potential institutional partners.

This created a strategic barrier: the inability to scale reach, grow subscriptions, attract broader demographics, and secure partnerships—all while preserving the uncompromising voice and authenticity that defined its mission.

The Strategy

1. Heuristic Analysis & UX Audit

By conducting a heuristic audit and redesigning the information architecture to support the Topic Cluster model, I optimized the digital experience to signal journalistic authority—making content more discoverable, navigable, and trustworthy—while preserving the authentic, uncompromising voice.

Strategic Rationale & Execution

Problem: The existing site's raw, cluttered interface and inconsistent navigation created usability barriers that eroded mainstream credibility—leading to high drop-off rates and poor multilingual accessibility.

Solution: Conducted a comprehensive heuristic audit to identify and resolve 12 key friction points, including visibility issues, error-prone flows, and navigation confusion. Then, redesigned the information architecture with a streamlined sitemap integrating pillar pages.

Metrics & Outcomes (Post-Launch, October 2025 – January 2026)

Subscription Impact

Contributed to 6.7% subscription growth in the first three months (exceeding the 5% target), as deeper content journeys built trust and converted mainstream readers into subscribers.

Impression Rate Increase

Grew the viewership impressions created on certain articles prior to launch from ~3k to 4k to up to an average of 12k.

2. SEO Topic Cluster Model

To directly support the brand repositioning goal—scaling mainstream reach and credibility without diluting authenticity—I implemented a Topic Cluster Model as a core digital strategy lever. This shifted the site from a linear, chronological feed (which drove high bounce rates and limited discoverability) to an interconnected content architecture built around Pillar Pages and supporting Cluster Articles.

Strategic Rationale & Execution

Problem: The previous linear, chronological feed resulted in users reading one article and leaving (high bounce rate), poor internal linking, and limited visibility in competitive search results for mainstream audiences.

Solution: Shifted from a linear feed to an interconnected content architecture built around Pillar Pages and supporting Cluster Articles—implementing a Topic Cluster Model to improve discoverability and engagement.

Metrics & Outcomes (Post-Launch, October 2025 – January 2026)

Bounce Rate Reduction

Decreased from 60% (pre-launch baseline on niche pages) to 40% (a 33% relative improvement), encouraging users to explore multiple articles per session.

Average Session Duration Increase

Uplifted by 50% (from ~1:45 minutes to ~2:38 minutes), reflecting deeper engagement and horizontal browsing across pillar-cluster content.

Design Solution

Breaking from both activist blog aesthetics and sterile news design, I developed a refined yet distinctive identity that honors Polis's roots in grassroots movements while creating space for serious investigative work.

Competitive Positioning (Before and After)

Competitive positioning (before and after rebrand)

The Identity

I evolved the existing mark to emphasize structure and order through type—signaling editorial authority—while maintaining bold forms that reflect Polis's uncompromising stance. Layered elements represent the depth of investigative work.

Typography: Editorial Confidence

The type system balances authority with edge.

The Strategy

  • Editorial Serif Brings journalistic gravitas to headlines—connecting Polis to a tradition of serious reporting.
  • Modern Sans-Serif Ensures high legibility and digital readability across all devices.

The Impact

  • Condensed Bold Creates immediate visual impact for key moments, maintaining the distinctive voice.
  • Multi-Script Support A unified typeface system that works seamlessly across English, Tamil, and Hindi.

"Each choice signals that Polis belongs alongside ProPublica and The Guardian, while remaining unmistakably itself."

Design Principles

1

Content-First Clarity

Structured hierarchy that prioritizes journalism over visual noise

2

Pattern Systems

Visual interest through consistent, scalable patterns

3

Accessibility

Navigation welcoming both activist community and mainstream readers

4

Topic Clusters

Information architecture optimized for discoverability

Website Design: Content-First Clarity

Refined layouts and sophisticated typography create an experience that fosters trust while maintaining distinctiveness.

Core Motivation To make the website stand out in a minimal way that would not alienate readers looking for news in conventional formats, yet give them a breath of fresh air.
Structured Hierarchy

Guides readers naturally through complex reporting.

Pattern Systems

Accents provide visual interest without overwhelming the content.

Broad Access

Welcomes newcomers with clear navigation while serving core readers.

Reflections

This project taught me that strategic design isn't about choosing between competing stakeholder needs—it's about finding the underlying truth that serves everyone.

The tension between cult appeal and mainstream credibility felt like an impossible balance. The breakthrough came from recognizing that both audiences valued the same thing: authentic, rigorous journalism. They just needed different signals to recognize it.